Intro
I was the first product design hire at Align AI, a startup dedicated to optimizing AI chatbot
products and making them accessible to all. (Think Google Analytics for Chat-GPT)
Roles & Responsibilities
My role was to lead all designs for Align AI's B2B SaaS product.
I worked on projects revolving around Onboarding, Dashboard, Semantic Search, etc.
Selected Work
01
Session Detail
Overview
Align AI's initial B2B product centered on natural language semantic search. After releasing the MVP, we conducted several usability testings on the search feature and improved the design for better readability.
My role
I drove the redesign of the search results page, including the chat session details page, to better highlight the most relevant parts of conversations and create a more spacious layout for chat data and metadata.
Skills
End-to-End Product Design, User Testing, UX Research, Design System
Timeline
3 months (Q1 - Q2 2024)
02
Dashboard
Overview
While users were impressed with the search feature, they often felt unsure about what to search and preferred a more traditional dashboard where they could view chat data statistics at a glance.
My role
I drove the entire Dashboard feature to showcase both positive and negative interactions between the user and the AI assistant, categorizing the reasons behind these experiences, and suggesting actionable insights.
Skills
End-to-End Product Design, UX Research, Design System
Timeline
2 months (Q4 2023)
03
Rebranding
Overview
In an effort to make our B2B offerings more attractive to potential clients, we completely redesigned the product from front to back.
My role
I was in charge of all aspects of the revamp, including:
Design System (components, Figma library construction, iconography, guidelines, and overall styling)
Product branding (Logo, typography, colors, composition)
Marketing material (web landing pages, emails, blogs, templates)
Skills
Design Systems, Branding, Visuals, Web Design (Framer)
Timeline
4 months (Q4 2023 - Q1 2024)
Working as a product designer in the rapidly evolving AI field was both challenging and rewarding.
With this technology being so new, I had to adapt quickly, learn on the fly,
and develop design solutions that kept pace with constant change.